Limited Customer Service by Major Dental Insurances on Martin Luther King Jr. Day - Monday, January 15, 2024


Blog Category: Insurance Blog



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In the spirit of honoring the profound legacy of Martin Luther King Jr., we extend warm regards to our esteemed clients. Dr. King's teachings of justice, unity, and compassion continue to inspire us, shaping our commitment to providing quality dental care with a sense of purpose and community.

In observance of Martin Luther King Jr. Day, please be advised that on Monday, January 15, 2024, the customer support departments of various dental insurance providers will be closed. This includes significant names in the industry such as Delta Dental (excluding the state of MA), United Healthcare, Blue Shield of CA, Ameritas, Principal, United Concordia, and Beam Dental.

Service Availability:

While our office will remain open for your convenience, it's important to note that the closure of customer support departments may impact certain services related to insurance inquiries.

To streamline and expedite the information retrieval process, our company will be implementing self-service options exclusively. This includes utilizing an Interactive Voice Response (IVR) system, accessing online portals, and referring to printed documents provided by insurance providers.

Our Commitment:

While customer support services may be limited on this day, we remain committed to ensuring your ongoing dental care needs are met.